1. Introduction
Welcome to Sasya Herbal Products. By accessing or using our website and purchasing our handmade herbal soaps and related products, you agree to be bound by the following Terms and Conditions. Please read them carefully.
2. Products Information
All our products are handmade using natural and herbal ingredients. While we strive to ensure accuracy in product descriptions, slight variations in color, texture, fragrance, and shape may occur due to the artisanal nature of the products.
3. Usage Disclaimer
Our products are made with natural ingredients; however:
Results may vary from person to person.
We recommend conducting a patch test before full use.
Discontinue use if irritation occurs.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
4. Pricing and Payments
All prices are listed in INR (₹) and are subject to change without prior notice.
We accept payments through secure third-party payment gateways.
Orders will be processed only after successful payment confirmation.
5. Shipping and Delivery
We aim to process and ship orders within 7 business days.
Delivery timelines may vary depending on location and logistics partners.
We are not responsible for delays caused by courier services or unforeseen circumstances.
6. Returns and Refunds
Due to the nature of our products:
Returns are generally not accepted for hygiene reasons.
Refunds/replacements will be considered only if:
Product is damaged during transit
Wrong item delivered
Claims must be raised within 15 of delivery with proof (images/video).
7. Cancellation Policy
Orders cannot be canceled after placing the order.
Once shipped, orders cannot be canceled.
8. Intellectual Property
All content on this website including logos, images, text, and designs are the property of Sasya Herbal Products and may not be used or reproduced without permission.
9. Limitation of Liability
We shall not be liable for:
Any allergic reactions or adverse effects caused by the use of our products
Indirect, incidental, or consequential damages arising from product usage
10. Privacy Policy
We respect your privacy. Any personal information collected will be used solely for order processing and communication. We do not share your information with third parties except as required for order fulfillment.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
13. Contact Information
For any queries, please contact us at:
Email: thesasyaofficial@gmail.com
Phone: +91 96329 90038